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We’d love to hear from you! Whether you have a question about our products, need help with an order, or want to collaborate, the Simply African Crafts team is here to assist.
CONTACT US
Phone: +27 61 463 7770
Email: Info@simplyafricancrafts.com
Free standard shipping
on all orders.
Support forum
for over 24h
Address: 5224 Ezibindini street Zone 12, Sebokeng Gauteng, South Africa, 1983.
Frequently asked questions
What makes Simply African Crafts unique?
We sell only locally manufactured African products — each item is handmade and carries authentic artistry and cultural heritage.
Do you ship internationally?
Yes, we ship worldwide. Shipping costs and delivery times depend on your location.
How long does delivery take within South Africa?
Local orders usually take 3–7 business days, depending on your area.
Do you offer free delivery?
Yes, delivery is free for orders over R1000 within South Africa.
Frequently asked questions
Can I return a product?
Absolutely. If you’re not satisfied, you can return your item within 7 days in its original condition. Please review our Refund and Returns Policy for details.
How do I register as a vendor?
Click on “Sell with Us” in the menu and fill out the form. Our team will review your application and get back to you.
Are all your products handmade?
Most of our products are handmade by African artisans, though some may involve locally manufactured techniques that maintain authenticity.
How can I track my order?
Once your order is shipped, you’ll receive a tracking number by email.