Shipping
We process and ship all orders within 3–5 business days. Delivery times may vary depending on your location. You will receive a tracking number once your order has been dispatched.
Returns
If you are not satisfied with your purchase, you may return items within 14 days of delivery for a refund or exchange, provided the items are unused and in their original packaging.
Return shipping costs are the responsibility of the customer, unless the item is defective or incorrect.
Please contact us at support@simplyafricancrafts.co.za before returning any items.